Our Diamond Bar, CA office is seeking a Business Analyst to join our Team! The ideal candidate would possess strong analytical skills and perform research and reports that support business initiatives. This person must have a good understanding or is able to become quickly familiar with the CDN industry. The Business Analyst will collaborate with our Headquarters in China and the North America Team on key projects to achieve business unit goals.
The Senior Solutions Engineer will be working from our London office and partnering with our Sales and Business Reliability Engineer Teams providing technical expertise to the sales process. This role will translate customer business goals and objectives into high level solutions. This person will be prospecting, provisioning as well as bridging between Sales and Global CDN Operations. They will identify and deliver customer broadband solutions, defining, engaging and creating detailed proposal responses to users across the globe. They will drive quality and reliability improvements, combining pre-sales techniques, and achieving business unit goals.
The Director of Technical Operations plays a critical role in ensuring overall customer satisfaction and retention within ChinaCache's strategic accounts. This person will utilize their background in technical consultancy, project management & delivery to design and implement technical strategies that align with our Customers' online strategies. They invest time in understanding ChinaCache, our Customers' industries, business models and technologies to ascertain the best route to long term development and a strong, innovative relationship between ChinaCache and the Customer.